Shipping Policy

We ship across India. We also provide Cash on Delivery payment option..
Order Total
Shipping Charges (Under 500g)
Shipping Charges (Above 500g)
Below ₹1000 (Prepaid)
₹50
₹80
₹1000 and above (Prepaid)
Free
Free
Below ₹1000 (Cash on Delivery)
₹80
₹110
₹1000 and above (Cash on Delivery)
₹70
₹90

Welcome to Elegence Craft India, where we take pride in delivering your carefully curated orders right to your doorstep. Please take a look at our shipping policies to ensure a smooth and seamless shopping experience.

The delivery times displayed on our shipping page are estimates and may be subject to change due to factors beyond our control, such as the shipping carrier's performance.

Shipping Conditions

  • Delivery times can fluctuate depending on your address, the distance, and the shipping service we employ. We're not liable for delays caused by the courier or postal service, but we'll assist you in tracking your package.
  • Please note that Cash on Delivery (COD) is not a trial option. Payment is required upfront before the order is accepted. Refusal of COD orders may lead to the removal of this payment option for future orders.
  • COD may not be available for certain pin codes due to shipping partner restrictions. Please contact our customer WhatsApp helpline for inquiries.
  • Our shipping partners are among India's largest, but there may be areas they don't serve. If your location is one of them, we'll contact you directly to explore other options.
  • For any cancellations, we require an email within 24 hours of the order being placed. Please note That once your order is shipped, we cannot accept cancellations. Refunds will not be processed for orders canceled at the doorstep or after 3 unsuccessful delivery attempts by our courier service.
  • Delivery of all orders will be made to the address provided by the buyer at the time of purchase.
  • If there are any shipping cost(s) levied by the Elegence Craft (as the case be), the same is not refundable. For any issues in utilizing our services, you may contact our helpdesk on support@elegencecraft.com.

Processing Time

  • We process orders quickly, typically within 1-2 business days. However, please be aware that we do not ship on weekends or holidays.
  • We apologize in advance for potential delays that may occur due to increased order activity. Please allow extra time for delivery. We'll reach you either by email or phone if there's a significant delay.
  • Elegence Craft shall not be liable for any delay in delivery by the courier company / postal authority.

Shipment Confirmation & Order Tracking

  • The orders for the user are shipped through catered by safe and reliable courier companies like Delhivery, Ecom Express, Blue Dart, FedEx, Shiprocket, and Speed Post only.
  • After your order is shipped, you'll get an email containing a tracking number. This tracking number will keep you informed of your package's progress. Updates are generally available within 24 hours.

Contact Us

If you have questions about our shipping policy, please get in touch with our customer support team:

We appreciate your trust in Elegence Craft India and strive to ensure that your shopping experience is as elegant as our products. Thank you for choosing us to bring beauty into your home!